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Why Work With Us?

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Here's what our satisfied customers are saying about us:

“Thank you so much for all your help preparing our home, showing our home and finding a buyer in the buyers market all within 2 months.  What really sold our place were the first class digital photographs of the inside and outside of our unit that you took and posted on your web site and all the major realty sites, including”

This was the first time I ever had the opportunity to sell a home. The home being sold was a duplex, the house I grew up in, in Brighton. I live in Acton and have rented it out for the past 30 years. When we finally decided to sell, we interviewed 4 different Real Estate Agents (from different Real Estate Companies). I had heard of Norman from a close family friend, who had used Normans services a few years ago. After interviewing the agents, one person stood out to my wife and myself and that was Norman. He came to the interview very well prepared, giving us a strong opinion on what we could get for the property. Other agents (from larger firms) gave us opinions as well but Norman backed it up with facts, houses sold in the neighborhood recently, houses similar to ours, time of year, etc…

Bottom line is we felt comfortable with Norman and knew he would be great to work with (which he was). He created a video for the property which looked great online. He setup 3 open houses and after each open house we got solid offers. We decided to go with the offer Norman recommended, as he knew it was a solid offer, based on looking at the financials of the buyer. I cannot tell you how many times I told my wife “I am so glad we went with Norman”. There were no surprises. We put the house up for sale in early October and had our closing the first week in December/2016. It could not have gone better. We got our asking price with minimal hassle. At various parts through the sale I asked Normans advice on things and he was dead honest in his answers, meaning he didn’t always tell me what I wanted to hear, but his experience in the industry really showed.

I almost forgot to mention that he has a phone app which was also a really cool vehicle for viewing listings and seeing what was available in the area real time. Whether you are buying or selling a house I would recommend Norman. His integrity is off the charts and his knowledge second to none. He made the whole process so easy. If we buy or sell in the future, Norman will be the one I call.

“One of the services Norman’s office provided was to have an Interior Designer come into our home and stage it to maximize it’s appeal and thus maximize its value.  I was pleasantly surprised to see the wonderful job the designer did to stage my home.  It made my home warm and inviting and as a result led to an offer at the first open house.  What a pleasure it was to work with Norman and the staff at Prime Realty Group.  Their knowledge, experience and ethics made the process a pleasure.”

“Just wanted to take a minute and thank you for helping us navigate the real estate waters of the 21st century. Your patience, guidance and problem solving were a great comfort to us. We will be happy to pass your name along as a man who does what he says he is going to do!”

“Prajnan and I would like to thank you for everything that you have done to sell our condo…I can’t believe that you found a buyer in just one afternoon. Without any hesitation, I will recommend you to any seller. Not only are you very professional, but you have always taken the time and effort to interact with us at a personal level.”

“From the moment we met, I could see that you were a professional of a higher grade, far above the norm…You conducted yourself with the highest integrity, dedication and professional expertise any seller would hope to receive. You were extremely conscientious, knowledgeable, reliable and diligent…You are a genuine credit to the real estate profession. I thoroughly enjoyed working with you.”

Norman was a pleasure to work with. As first-time home buyers I was most impressed with his ability to read where in the process my wife and I were. For example, when we started searching for homes in the fall of 2013 we were very eager but over the holidays and winter took a break as we were traveling frequently. It was always nice to hear from Norman with the occasional message with a home we may be interested in to remind us of what is out there.

​When we started back up looking at homes again in the late winter of 2014 his knowledge of processes and negotiation were helpful to rely on. We immediately found a home we liked and the process from early March to today’s closing couldn’t have been smoother. The team we had assembled with Norman, our lawyer and mortgage broker worked incredibly well together and efficiently. As my wife and I left the closing today we remarked how incredibly easy this process was, no doubt due to Norman’s professional knowledge and willingness to go the extra mile.

I contacted Norman for buying our first home because of a strong recommendation from a banker. Norman indeed is very knowledgeable of the market and property and a very good negotiator. He is very sharp on finding the right property that meets our needs. Within a very limited time period when we needed to buy the home, he found the right one for us. He is very quick in response to email and cell phone. He has a strong team including very good financial group, attorney, and inspector. After purchasing home, he is still very quick in reply to my email regarding various questions about the properties. This house is a perfect fit for us and we like it very much. I do not hesitate to recommend to anyone who is interested buying home in Brighton/Allston.

I highly recommend Norman O’Grady to anyone looking to buying a home. As a first-time home buyer, he made the process as stress free as possible. Norman is very knowledgeable at his job and will go beyond his duties to help his clients. Norman is always available and genuinely cares to finding people the house of their dreams. I highly recommend him!!!

Norman helped me buy a condo in Brighton when I was stilling teaching in Indiana: he was incredible. I had met him and looked at places during a brief visit to Boston, but my offer on a condo wasn’t accepted. I returned to Indiana, and looked at places on-line until I found one that looked good. Norman went to the place and took about 50 photos which he e-mailed to me, and he gave me very good insider information about the neighborhood, (I didn’t know anything about Boston), and the value of the property as an investment should I choose to leave Boston.

I worked with Norman to make an offer. Several offers were received by the seller, but Norman fought for my offer, and it was accepted. Then, the trickiest part was that I was driving to Boston to move with my cat. I wanted to close the day I arrived, so we could just move right in. Norman mastered the timing of every step of the purchase, the mortgage, handing over the keys, etc. before 5:00 p.m. — while his assistant watched my cat at his office!! I’ve been totally happy over the past two years in my condo – great location and nice neighbors … and my cat is doing great in case you wondered.

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